Privacy Policy

At DELIVERY BASICS LLC, your privacy is of paramount importance. We are committed to protect your personal information and be transparent about how we process your data. This Privacy Policy is applicable to all activities in which you engage, and data is gathered, on the DELIVERY BASICS LLC website and mobile application (collectively “DELIVERY BASICS LLC”) but does not apply to any other website or offline point of contact between DELIVERY BASICS LLC and any other company. Each time you visit DELIVERY BASICS LLC or provide us with information, you are accepting our Privacy Policy. We advise you to review our Privacy Policy before providing any data to us. We appreciate your trust in us when you disclose your personal information. This Privacy Policy is designed to help you understand how we collect, use and share your personal information and to help you understand your rights. Information We Collect From You We collect information when you create an account and use the Site and/or App. We also collect information you share with us from third-party social network providers, and technical and behavioral information about your use of the Site and/or App. We also collect information contained in the messages you send through our Site and/or App and information from your phone book, if you grant us access to your phone book on your mobile device. More information about the categories and sources of information is provided below:


delivery basics Registration information: We collect information when you create or update your user or merchant account. This may include your name, email, phone number, login name, password, address, date of birth, photo and signature.

delivery basics Banking information: In the context of registration or after registration has been completed, you will be required to provide payment information including PayPal or other third-party payment information (where required for the purpose of payment).


delivery basics Demographic Data: We may collect demographic information about you, including, but not limited to, through use of surveys to collect demographic information.


delivery basics User Content: We may collect information that you submit when you contact DELIVERY BASICS LLC or you voluntarily submit content to DELIVERY BASICS LLC.


delivery basics Preferences: You will be required to set your preferences (including opt-in choices and communication preferences), options and settings through your account. Information created when you use our service.


This may include:


delivery basics Location Information: We may collect your precise approximate location information as determined through data such as GPS, IP address and Wifi. If you have provided permission for the processing of location data, DELIVERY BASICS LLC collects location information when DELIVERY BASICS LLC is running in the foreground. In certain regions, DELIVERY BASICS LLC also collects this information when DELIVERY BASICS LLC is running in the background of your device if this collection is enabled through your app setting or device permissions. You may use DELIVERY BASICS LLC without enabling DELIVERY BASICS LLC to collect your location information. However, this may affect the functionality available on DELIVERY BASICS LLC.


delivery basics Transaction Information: We collect transaction details related to your use of our services, including the type of services you requested, your order details, date and time the service was provided, amount charged, and payment method.


delivery basicsUsage Information: We collect information about how you interact with our services. This includes information such as access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and third-party sites or services. In some cases, we collect information through cookies, pixel tags, and similar technologies that create and maintain unique identifiers.


delivery basics Device Information: We may collect information about the devices you use to access our services, including the hardware models, device IP address, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information.


delivery basics Communications Data: To further develop and improve our service, DELIVERY BASICS LLC may collect information provided. Information from other sources.


This may include:


delivery basics User feedback


delivery basics Users providing your information in connection with referral programs


delivery basics Users requesting services on your behalf


delivery basics Users or others providing information in connection with claims or disputes.


delivery basics DELIVERY BASICS LLC business partners through which you create your DELIVERY BASICS LLC account


delivery basics Publicly available sources


delivery basics Marketing service providers How is the Information Used? We use the information we collect to provide the DELIVERY BASICS LLC Service to you. All personal data is processed and stored securely in our database, for no longer than is necessary in light of the reason(s) for which it was first collected. We keep your information only so long as we need it to provide the DELIVERY BASICS LLC service to you and fulfill the purposes described in this Privacy Policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will remove it from our systems.


You have the right to request the deletion of your personal data from our database any time upon sending an email to: usersupport@deliverybasics.com. Please allow us a reasonable time of seven (7) business days to process your requests. We will comply with our obligations and safeguard your rights under applicable legislation at all times. With your permission, we use your email address and your other personal information to help us improve and deliver our services to you. The information disclosed to us is essential for our communication with you in connection with our activities (including, but not limited to, confirmation emails, newsletters, important updates affecting your relationship with DELIVERY BASICS LLC). Kindly note that some of the communications may also include commercial messages, for instance banner ads, special offers, information about special events, promotions for DELIVERY BASICS LLC or third parties’ goods and services. We further use your personal information to customize content to your interests and preferences, and to contact you in connection with your transactions and other activities on DELIVERY BASICS LLC. By submitting your personal or public information on the website, you are opting in to receive emails from us. You have the right to withdraw your consent at any time. In order to stop receiving our emails after opting in, you have the option to contact DELIVERY BASICS LLC at (usersupport@deliverybasics.com) with UNSUBSCRIBE in the subject field or choose to UNSUBSCRIBE in the bottom of the email. We will not send you any unsolicited marketing or spam and will take all reasonable steps to protect your rights and comply with our obligations under applicable legislation. When you purchase, or register or make reservations for, products or services offered or sponsored by third parties, or elect to receive communications (such as emails or magazine subscriptions) or to participate in contests or other programs (such as discount or rewards programs), offered or sponsored by third parties on DELIVERY BASICS LLC, you consent to our disclosing your personal information to those third parties. Those third parties may process your personal information pursuant to their own privacy policies. Additionally, you agree that we may use all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information you submit to us. Third parties with whom we are allowed to share your personal data is authorized to use your personal information in compliance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you consent that we bear no responsibility or liability regarding their actions or omissions.


COOKIES, THIRD-PARTY TECHNOLOGIES AND INFORMATION COLLECTED BY AUTOMATIC MEANS We may collect information by automated means, which may include cookies, web beacons, web server logs, and mobile SDKs.


delivery basicsManner of Data Collection: The information we collect in such manners includes, but are not limited to, IP address, unique device identifier, device characteristics, browser characteristics, operating system and versions, language preferences, referring URLs, information on actions taken on the application, and dates and times of visits to the application.


delivery basicsDefinitions: o A “cookie” is a small amount of data generated by a website and saved by your web browser to store information or settings in the browser. o A “web beacon” is a small image file, usually a transparent pixel image used for trafficking purposes. It may be placed in a webpage or HTML email to record when the content was loaded. o Software Development Kit (“SDK”) is a collection of software used for developing applications for a specific device or operating system. o A “Web Server” is a computer system that hosts websites. o “Clickstream Analysis” is the process of collecting, analyzing and reporting aggregate data regarding the pages a website visitor visits, and the order in which those pages are visited.


delivery basics Why we use Cookies and other technologies to collect your data: o Authentication of application users o Remembering users’ preferences and settings o Assessing the popularity of content o Determining the success of marketing and advertising campaigns o Noting site traffic o Recording online behaviors, trends and interests of users that interact with our service. Third-party Analytics We may allow third-party technology to provide analytics services. These third-parties may use cookies, web beacons, SDKs and other methods to identify your device when you visit our site, use our service, use our app, and when you visit other online sites and services. The information third-party analytic services will collect shall be disclosed to or collected directly by the third-party analytics service providers. How We Use Financial Information Your financial information helps us to conduct a background check and verify your qualifications, to bill you for services and to enable you to participate in discount, rebate and similar programs in which you may elect to participate. When you purchase, or register or make reservations for, products or services of third parties offered on DELIVERY BASICS LLC, or when you participate in programs offered by DELIVERY BASICS LLC but administered by third parties, which require that you disclose your financial information in order to use them; kindly note that these third parties may use your financial information in accordance with their own privacy policies, which we cannot control, and you consent that we have no responsibility or liability for any of their actions or omissions. Special Cases in which we Share Personal and Financial Information Transfer of the Business/Bankruptcy Your personal information or financial information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy. Any private information that you have submitted and is relevant to any part of our business, that is being transferred, will be transferred along with that part. The new owner or new controlling party, under the terms of this Privacy Policy, will be authorized to use that data strictly and solely for the same purposes for which we initially collected them. Please note that you will be contacted in advance in the event that we need to transfer your data in this manner. When contacted you will not, however, have the option to delete or withhold your data from the new owner or controller. Law enforcement We may also disclose personal information or financial information when we determine that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement or to protect the interests or safety of DELIVERY BASICS LLC or its users. We may also share information if disclosure would mitigate our liability in an actual or threatened lawsuit; if this would be necessary to protect our legal rights and legal rights of our clients and users, business partners or other interested parties; to enforce our agreements with you; and to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing. Explicit consent We may ask for your consent to share your information with third parties. In any such case, we will be transparent about the reason for which we want to share the information. Affiliated Parties We also may disclose your personal or financial information to any affiliated legal entities and businesses with whom we are under common corporate control. All of our affiliated legal entities and businesses that receive your personal information, or financial information from us will comply with the terms of this Privacy Policy with respect to their use and disclosure of such information. How We Use Public Information and Other Demographic Information We may use public information to enable third parties to determine whether they offer suitable services for you. We may use demographic information to tailor our services and communications to your interests. We may also share demographic information with advertisers on an anonymous and aggregated basis (i.e., without telling the advertisers your identity). Our sharing of demographic information with advertisers is anonymous in accordance with this Privacy Policy. Children’s Privacy DELIVERY BASICS LLC does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the DELIVERY BASICS LLC Service. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us. Residents of California Under the California Consumer Privacy Act of 2018 (CCPA) residents of California are entitled to the following:


delivery basicsThe right to know all the personal information a business collects and how it is shared;


delivery basicsThe right to delete personal information collected (with exceptions);


delivery basics The right to opt-out of the sale of personal information; and


delivery basics The right to non-discrimination for exercising rights under CCPA. If you are a California resident, you can request a notice disclosing the categories of personal information about you that we have shared with third parties for their direct marketing purposes during the preceding calendar year. You may request that a business delete personal information they have collected and tell third party service providers to do the same. Additionally, you have the right to be notified, before or at the point the business collects your personal information, or the types of personal information they are collecting and what they may do with that information. For information pertaining to how your personal information is used or collected, please contact as at usersupport@deliverybasics.com, and allow seven (7) business days for a response. DELIVERY BASICS LLC may collect the following information from residents of California:


delivery basics Geolocation Data-Physical location or movements including but not limited to: o Merchants o Social media and networks o Delivery products o IP address and provider o Mechanisms of advertisement


delivery basics Information Gathered from information used to create a profile-Including the preferences, trends, behaviors, intelligence, and abilities including but not limited to: o Providers o Customers o Delivery personnel o Merchants


delivery basics Electronic network activity-Search and browsing history; consumers interaction with website, advertisement or application including but not limited to: o Social media and networks o Internet service providers o Data analytics and advertising networks


delivery basics Commercial information-Accounting and records of all interactions with services and products; records of products or services purchased and obtained as well as any other purchasing or consuming histories including but not limited to: o Providers o Consumers o Delivery personnel o Merchants o Advertising information and networks o Data analytics


delivery basics Personal information categories included in Cal. Civ. Code § 1798.80(e)- Personal information meaning any information that identifies, relates to, describes, or is capable of being associated with a particular individual, including but not limited to: o Driver’s license or state identification card number o Telephone number o Advertising information and networks o Merchants o Delivery Personnel o Internet service providers


delivery basics Identifying information- name, address, online screen name or identifier, Internet Protocol address, email address, or other similar identifiers including but not limited to: o Delivery personnel o Advertising information and networks o Social media and networks o Merchants o Consumers o Internet service providers Our Security Precautions We have taken and will continue to take all available security measures to secure data submitted to us against loss, misuse and alteration. We use secure server software (SSL), one of the best software currently available for secure commerce transactions subject to the industry standards. All of your personal and financial information is encrypted, and is stored on our servers in encrypted form. Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction. Changing our Privacy Policy for Previously Gathered Information We maintain the right to change this Privacy Policy from time to time (for example, if the law changes).


Any changes will be immediately posted on DELIVERY BASICS LLC’s site or we might inform you via email. You will be deemed to have accepted the terms of the Privacy Policy on your first use of DELIVERY BASICS LLC’s site or services following these changes. We recommend that you check this page regularly to keep up-to-date. You have the right to ask for a copy of any of your personal data held by us. We will provide all information in response to your request free of charge. Please contact us for more details at usersupport@deliverybasics.com. Breach of Privacy Policy Please note that any DELIVERY BASICS LLC user who violates or disagrees with our Privacy Policy; harasses, assaults and treats inappropriately any representative, employee or advisor of DELIVERY BASICS LLC; commits fraud or any other criminal activity, will be immediately erased from our database, will not have the right to use DELIVERY BASICS LLC again, and will not be entitled to any refund. We reserve our right to enforce our legal rights pursuant to the applicable New York State and Federal Laws. If you have any questions or concerns about this privacy policy, the practices of DELIVERY BASICS LLC, or your dealings with us, you may contact as at: usersupport@deliverybasics.com. 6. CONTENT REMOVAL FOR USERS UNDER 18 Users of the Service who are California residents and are under 18 years of age may request and obtain removal of User Content and/or other user information they posted by emailing us at [EMAIL]. All requests must be labeled "California Removal Request" on the email subject line. All requests must provide a description of the User Content you want removed and information reasonably sufficient to permit us to locate that User Content. We do not accept California Removal Requests via postal mail, telephone, or facsimile. We are not responsible for notices that are not labeled or sent properly, and we may not be able to respond if you do not provide adequate information. Please note that your request does not ensure complete or comprehensive removal of the material. For example, materials that you have posted may be republished or reposted by another user or third party. Your Acceptance of These Terms By using this site, you agree to DELIVERY BASICS LLC ’s Privacy Policy. DELIVERY BASICS LLC may also change the policy from time to time, so please be sure to visit this site often to see if anything has changed. If DELIVERY BASICS LLC post changes and you continue to use the site, you will be deemed to have agreed to the changes.